Client Testimonials

A Few Recent Testimonials:

“Shannon Dalley is an exceptionally solid professional who I will gladly rely on for any future real estate transactions. She is sharp and insightful regarding both buying and selling property in Ottawa. Shannon managed my purchase of a new home and the sale of an existing home in the turbulent, unpredictable market of late-2020.  She provided flawless advice and service on both of my real estate transactions. I relied on Shannon to answer many questions, provide timely market intelligence on housing prices, and to show me homes that were of interest to me. She was always available, responsive and never disappointed me. Shannon provided excellent advice about touching-up and staging my home to make it attractive and appealing, and the market timing for listing my home. Her superb guidance resulted in several top dollar offers being made on my home. Shannon makes excellent use of technology to facilitate the timely preparation of purchase and sale agreements which is absolutely essential in a highly competitive market because speed will make or break a deal. Her use of mobile apps also allowed me to easily track interest in my property and the scheduling of appointments for showing my home. I feel that my success in buying and selling homes in 2020 was because of the great service that Shannon provided, I could not have succeeded without her. I am delighted to strongly recommend Shannon to others without any reservation or hesitation.”

-Chris and Catherine, past clients buying and selling


“Shannon helped us purchase a new home and sell our condo in September 2020. Considering the extenuating circumstances of covid and a challenging housing market, Shannon made both the buying and selling experience as simple and stress-free as possible. Shannon is incredibly knowledgeable on the home buying process, picking up on details we never would have seen. At showings, she is a wealth of knowledge, giving you the facts in an unbiased manner. When selling, she had a strong understanding of the current market and our area, and recommended the perfect listing price for a successful sale. As young home buyers, her patience and guidance was so appreciated. Perhaps her best quality is her organization! Shannon is always one step ahead which is critical considering the time sensitive nature of the business. We would recommend Shannon to anyone buying or selling a home in Ottawa.”

-Michelle & Matthew (Matthew is the son of past clients)


“We worked with Shannon as first-time homebuyers in a very difficult market to buy from in 2020. Shannon immediately set up an automated home search that fit the profile of the home we were looking for. Very soon after we were scheduling viewings for potential homes, Shannon was able to quickly gauge what exact style we were looking for in a home. She was extremely in depth with any questions we had and was able to guide us through our first-time home buying experience with ease.  Now, we are proud homeowners and it is all thanks to Shannon and her expertise about the real estate market. Shannon was a pleasure to work with and we would like to work with her again but we love our new house so much that we don’t want to move!”

-Jonathan and Kyleigh (Kyleigh is the daughter of past clients)


Working with Shannon made our home purchase easy and successful.  Shannon was able to easily understand what we were looking for and knew the important information about the houses we wanted to see. She made a complicated task seem simple and was able to make quick work of a hectic market.”

-Katie and Greg (Katie is the daughter of past clients)


“We very much enjoyed working with you over the last few months both in terms of buying our home and selling our condo. You were very patient and helpful as we visited numerous properties and we very much appreciate your assistance.  You provided suggestions and helpful information both for selling our condo and buying our house. Your guidance and knowledge of the real estate market made selling our condo very easy. Thank you.”

-Elayne and Patrick (Past and returning clients)


“It was really great working with Shannon. She was knowledgeable, efficient, and gave great advice on the preparation and sale of a family home. We highly recommend her.”

–Whit and Chris (Past and returning clients)



Some 2019 Testimonials

“Working with Shannon was an absolute pleasure.

We worked with Shannon winter 2019  to purchase our Ottawa, Ontario home from out of province. Shannon was extremely accommodating to our needs, She went over and above the normal buying experience, that we all have become accustomed to. She used the latest technology in a non intimidating way to make the remote buying experience viable and informative. What we admired most about Shannon was her personal involvement in the process. She was engaged on all levels. We whole heartily felt she was looking out for our best interests and it was clear her success depended upon our happiness. Her lovely charm is only second to her professional commitment to her profession and making your real estate dreams materialize.”

Jennifer & Mike

“Before working with Shannon and Jeff, I thought all realtors were the same but when they took over my listing from another agent I was astonished by the difference. They arrived at the first meeting fully prepared; market review in hand and able to compare my neighbourhood and condo to other listings in the city. Their regular analysis and updates helped me understand some of the difficulties I was encountering and allowed me to make informed decisions. Once an offer was made, the potential buyers received a large, complex condo management information package. Shannon and Jeff experience was instrumental; all concerns were promptly and honestly addressed. They also followed through and helped to alleviate my worries during unforeseen closing issues. It has been two months since my condo was sold and I’m still convinced that I would not have sold with different realtors.”



“Shannon was wonderful to work with. She made my transition to the Ottawa housing market from Toronto both smooth and seamless. She guided me from start to finish and turned a daunting experience into an enjoyable one. Shannon’s knowledge of Ottawa’s downtown condo market, and condos in general, was very helpful. Always with a smile, she’s very friendly, efficient, organized and extremely patient. It was an absolute pleasure to work with Shannon. From locating the right property through to the offer, negotiations and after sales client service, I felt confident that she was looking after my needs and interests. I’m sure to be referring other clients to her whenever I can.”



“My and my wife would like to sincerely thank you for all your help throughout the selling process. We really appreciate the service you provided to us and when you eventually return back to Ottawa I know who to call 😊.”

A & S


“We could not be more excited and relieved as a result of our experience with Jeff and Shannon who sold our house in record time.  The experience was positive from the very beginning.   They gave us much needed advice, connected us with the right people, encouraged us at every visit, and provided solid and reliable research.  Their knowledge of the local housing market was second to none.   The process could not have been better.”

Mike and Hoy


“Jeff and Shannon provided a low-key service, gentle advice, and listened to me as my plan became more concrete.  They are very responsive, no waiting to hear back from them. I wanted to buy before selling to make sure I got just the right house.  As soon as I saw the house I bought, I knew that was the one.  A few hours later we had a deal at a price I was happy with, painless!  My house was listed a few days later, and sold right away at full asking. In setting the price, we looked at what was going on in the market and came up with a number that was reasonable.  I did not want to have my house sit on the market because it was over-priced, and as evidenced, the price was right.  Jeff and Shannon are supportive and empathetic-I’m glad I had them on my side.  I’m happy to consider them to be my friends as well as my agents, and I know that I will turn to them again in the future (hopefully not too soon).”



“Working with the Jeff and Shannon home team was an absolute dream. Shannon was always there to answer my many, many questions. As a first time home owner and seller she made us feel very comfortable and kept us informed every step of the way. We knew we were in good hands, and wouldn’t hesitate to work with them again!”